Every bonus has a deadline, and usually two: one for claiming it and one for completing its wagering requirement. When the second passes, the bonus and any winnings still tied to it are removed, however close the requirement was to completion. Deadlines range from a day for free spin winnings to several weeks for a large match. The clock often starts at the deposit, which means a slow first session already uses part of the available time.
Casinos can change their bonus terms, and most promise that a bonus already claimed stays under the version accepted at the time. The promise matters only if the version can be shown, so saving the terms on the day an offer is taken is worth the minute it costs. The same goes for anything support agrees in chat: a saved copy of the conversation settles more disputes than a memory of it.
Requesting a withdrawal while a bonus is active often cancels the bonus and everything won with it, and some casinos apply the rule even to cash deposited alongside it. A player can usually cancel a bonus on purpose from the account page, which frees the cash balance at the cost of the bonus. Knowing where that option sits, and what it removes, turns an accidental forfeit into a choice made knowingly.